Customer Service
Our staff here at First American Property & Casualty Insurance Agency can help you with any of your policy requests. Our goal is to provide you with the information at your fingertips to swiftly answer your questions.
We want to assist our customers any way we can. In order to give you the most efficient service, we have built an online database to allow our customers to contact the carrier for policy changes, report claims, or make payments. Most of our insurance companies have the option for you to pay your premiums by EFT (Electronic Funds Transfer), e-check or by credit card. Fast online payments can prevent lapses in coverage and save you time.
In the event that you have a claim to report, you can take advantage of the insurance carriers' 24/7 Claim Support Service to report a claim directly to the insurance company claim department or you may contact our office.
Carrier Support Information
Website:
fapcig.comCustomer Service:
877-713-7555Report a claim:
800-348-3782Rated by A.M. Best's Consumer Insurance Center as an "A" rated insurance company.
Payment Types Accepted:
Amex, Visa, Mastercard, Discover, Check or Electronic Bank Account TransferPayment Address:
P.O. Box 1618Santa Ana CA 92702-1618
Overnight Payment Address:
114 E Fifth St.Santa Ana, CA 92701
Website:
safeco.comCustomer Service:
866-472-3326Report a claim:
800-332-3226Make a payment online:
Payment WebsitePayment Types Accepted:
Amex, Visa, Mastercard, Discover, CheckPayment Address:
P.O. Box 6476Carol Stream, IL 60197-6476
Overnight Payment Address:
2012 Corporate Dr. Suite 108Naperville, IL 60563
Website:
foremost.comCustomer Service:
800-527-3905Report a claim:
800-527-3907 (All Except Auto)Make a payment online:
Payment WebsiteReport an auto claim:
800-274-7865Payment Types Accepted:
Visa, Mastercard, Check or Electronic Funds TransferPayment Address:
P.O. Box 0915Carol Stream, IL 60132-0915
Overnight Payment Address:
Foremost - Box #915c/o Citibank Lockbox Operations
8430 W Bryn Mawr Avenue, 3rd Floor
Chicago, IL 60631
Website:
travelers.comCustomer Service:
800-243-1334Report a claim:
800-252-4633Make a payment online:
Payment WebsitePayment Types Accepted:
Visa, Mastercard, Check or Electronic Bank Account Transfer (online)Payment Address:
Travelers Personal InsurancePO BOX 660307
Dallas, TX 75266-0307
Overnight Payment Address:
Travelers Att: PI660307 1500 Dragon Street Suite A
Dallas, TX 75207
Flood Insurance
Website:
travelers.comCustomer Service:
800-356-6670 Opt2Report a claim:
800-252-4633Payment Types Accepted:
Visa, Mastercard, Check or Electronic Bank Account Transfer (online)Payment Address:
P.O Box 2057Kalispell, MT 59903-2057
Overnight Payment Address:
555 Corporate DriveKalispell, MT 59901
Website:
amig.comCustomer Service:
866-527-9583Report a claim:
800-375-2075Make a payment online:
Payment WebsitePayment Types Accepted:
Amex, Visa, Mastercard, Discover, Check or Electronic Bank Account TransferPayment Address:
American Modern Insurance GroupPO Box 5323
Cincinnati, Ohio 45201-5323
Overnight Payment Address:
American Modern Insurance GroupAttn: account payment processing
7000 Midland Blvd.
Amelia, Ohio 45102-2607
Customer Service:
800-637-3846Report a claim:
800-759-8656Payment Types Accepted:
Amex, Visa, Mastercard, Discover, Check or Electronic Bank Account TransferPayment Address:
P.O Box 2057Kalispell,MT 59903-2057
Overnight Payment Address:
National Flood Services555 Corporate Drive
Kalispell, MT 59901
Website:
kemper.comCustomer Service:
877-252-7878Report a claim:
888-252-2799Make a payment online:
Payment WebsitePayment Types Accepted:
Visa, Mastercard, Check or E-CheckPayment Address:
Kemper PreferredP.O. Box 70839
Charlotte,NC 28272
Overnight Payment Address:
Kemper Preferred12926 Gran Bay Pkwy
West Jacksonville, FL 32258
Website:
geovera.comCustomer Service:
800-324-6020Report a claim:
800-324-6020 Option 3Make a payment online:
Payment WebsitePayment Types Accepted:
Visa, Mastercard, Check or Electronic Bank Account TransferPayment Address:
PO Box 7010Fairfield, CA 94533-0232
Overnight Payment Address:
4820 Business Center Drive Suite 200Fairfield, CA 94534
Website:
cfpnet.comCustomer Service:
800-252-0089Report a claim:
213-487-5888 Opt 2Make a payment online:
Payment WebsitePayment Types Accepted:
Check, Money Order or E-check onlinePayment Address:
P.O. Box 76924Los Angeles, CA 90076
Overnight Payment Address:
3435 Wilshire Blvd., Suite 1200Los Angeles, CA 90010
Website:
uihna.comCustomer Service:
866-458-4262Report a claim:
866-999-0898Make a payment online:
Payment WebsitePayment Types Accepted:
Visa, Mastercard, Check or Electronic Bank Account TransferPayment Address:
Universal North AmericaP.O. Box 844758
Dallas, TX 75284-4758
Overnight Payment Address:
Bank of America Lockbox ServicesUniversal North America - 844758
1950 N. Stemmons Freeway
Dallas, TX 75207
Website:
myrli.comCustomer Service:
866-617-1074Report a claim:
800-444-0406Make a payment online:
Payment WebsitePayment Types Accepted:
Amex, Visa, Mastercard, Discover, Check or Electronic Bank Account TransferPayment Address:
P.O. Box 4726Carol Stream IL, 60197-4726
Overnight Payment Address:
JP Morgan ChaseAtt: RLI Insurance Company Box # 4726
131 S Dearborn 6th floor Chicago, IL 60603
Website:
metlife.comCustomer Service:
800-422-4272Report a claim:
800-854-6011Make a payment online:
Payment WebsitePayment Types Accepted:
Amex, Visa, Mastercard, Discover, Check or Electronic Bank Account TransferPayment Address:
MetLife Auto & HomePO Box 41753
Philadelphia, PA 19101-1753
Overnight Payment Address:
RemitcoMetLife Auto & Home
Lockbox 941753
2080 Cabot Blvd. West
Langhorne, PA 19047
Website:
acegroup.comCustomer Service:
215-640-1000Report a claim:
800-945-7461 or Catastrophic Losses 800-778-1629Payment Types Accepted:
Amex, Visa, Mastercard, Discover, Check or Electronic Bank Account TransferPayment Address:
Attn ACE PRSP.O. Box 94836
Cleveland, OH 44101-4836
Overnight Payment Address:
Attn ACE PRSCashiers Department
616 Idaho Street
Salem, VA 24153
Website:
americanstrategic.comCustomer Service:
866-274-8765Report a claim:
866-274-5677Payment Types Accepted:
Amex, Visa, Mastercard, Discover, Check or Electronic Bank Account TransferPayment Address:
P.O. Box 33018St. Petersburg, FL 33733-8018
Overnight Payment Address:
2 ASI WaySt. Petersburg, FL 33702